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WHO WE ARE

Built by Insurance People,
for Insurance People

Indemn is the insurance-native agentic AI platform purpose-built to turn conversations into revenue at scale. We empower Carriers, MGAs, Brokers, and Agencies to scale capacity, extend reach, and capture revenue by deploying specialized AI Associates that work alongside and empower human teams.

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What Drives Us Every Day

Our Mission

To empower MGAs, carriers, and brokers to grow revenue capacity without scaling headcount, by pairing human expertise with compliant, auditable, outcome-driven AI Associates.

Our Vision

We envision a future where insurance organizations grow without friction, where AI Associates handle transactional work end-to-end, and human experts focus on judgment, relationships, and innovation. Indemn AI will define the category for agentic AI in insurance distribution by setting the standard for revenue generation, operational trust, and responsible automation.

Our Purpose

Enable effortless customer journeys for insurance. We do this by providing natural-language access to information, product configuration, application and policy management.

CORE VALUES

What drives us

Outcomes Over Activity

Outcomes Over Activity

We measure success by the business results we deliver, not the features we ship. Every decision starts with the outcome it drives for our partners.

Grounded Innovation

Grounded Innovation

We build on deep insurance domain expertise, not hype. Our AI is grounded in the realities of underwriting, distribution, and compliance.

Trust Is Non-Negotiable

Trust Is Non-Negotiable

Compliance, auditability, and human oversight are built into every layer. We earn trust through transparency and accountability, not marketing.

Humans + AI, Always

Humans + AI, Always

AI Associates amplify human teams — they never replace judgment, relationships, or expertise. The best outcomes come from the combination.

Simplicity Scales

Simplicity Scales

Complex problems deserve elegant solutions. We reduce friction at every step — for our partners, their teams, and their customers.

Partners, Not Providers

Partners, Not Providers

We succeed when our partners succeed. We invest in long-term relationships and shared growth, not transactional engagements.

THE TEAM

The people behind
the platform

Kyle Geoghan

Kyle Geoghan

Founder & CEO

Kyle Geoghan is the Founder and CEO of Indemn. With 10+ years building and scaling insurance distribution businesses across the industry, he founded Indemn to bring insurance-native AI Associates to carriers, MGAs, and agencies — turning conversations into revenue at scale.

Cam Torstenson, CLU

Cam Torstenson, CLU

Chief Operating Officer

Cam leads operational scaling and AI-driven innovation for the insurance experience. With 25+ years of insurance leadership, including tenure as EVP and CMO, Cam has a record of driving triple-digit growth through digital transformation. At Indemn, he focuses on optimizing organizational growth and resilience. He holds a BA, MBA, and Graduate Certificates in Marketing and in Leadership from the University of Iowa.

MARKET VALIDATION

Powering Eventuguard

Indemn's digital workforce runs the operations behind Eventuguard — one of the industry's first AI-native insurance businesses. Built on the same platform available to our partners, it proves that insurance-native AI isn't a future state. It's live, in production, today.

AI-Native

operations from day one

Live

in production today

OUR JOURNEY

Key Milestones

2021

The Beginning

Company launched & first Wedding Associate goes live — proving conversational AI could handle real insurance workflows.

2022

First Revenue

First policy sold entirely through an AI Associate. Closed initial fundraise to accelerate platform development.

2023

Intelligence Leap

Integrated GPT models into the platform. Expanded into affinity markets, proving scalability across verticals.

2024

Platform Era

Launched the full Agentic Platform and Eventguard — the industry's first AI-native insurance operation.

Now

Scaling the Workforce

Deploying insurance-native AI Associates across carriers, MGAs, and agencies nationwide.

TESTIMONIALS

Trusted by insurance leaders

GIC Underwriters

Initially, we planned to test Indemn's Associate for a week, so we could work out any bugs. Our test went so well that we left it on our site, and we haven't looked back.

Juan Carlos Diaz-Padron

Chief Underwriting Officer, GIC Underwriters

46%

Producer inquiries autonomously handled by the AI agent in the first 60 days of implementation

95%

Accuracy of responses reached in the first 60 days of implementation

Distinguished Programs

Indemn has transformed how we handle customer inquiries. The AI understands insurance terminology perfectly and has reduced our response time by 80%.

Sarah Mitchell

VP of Operations, Distinguished Programs

80%

Reduction in response time

3x

More inquiries handled daily

Insurica

The implementation was seamless and the results were immediate. Our team can now focus on complex cases while Indemn handles routine inquiries.

Michael Chen

Director of Technology, Insurica

60%

Time saved on routine tasks

24/7

Customer support availability

Ready to see it in action?

Book a 15-minute strategy session and see exactly how Indemn Associates map to your operation.

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