CASE STUDIES

Real results from real insurance teams

See how insurance organizations are using Indemn Associates to drive measurable Agentic Business Results.

CASE STUDY

GIC Underwriters

Days to go live — setup, testing, and custom functionality

46%

Producer inquiries autonomously handled in the first 60 days

95%

Accuracy of responses in the first 60 days

GIC Underwriters leveraged Indemn's Generative Broker Portal Associate to automate 46% of routine inquiries in just two months. This freed underwriters and CSRs to focus on complex risks and new business, while providing brokers with instant, 24/7 access to accurate coverage and appetite information. Indemn's human-in-the-loop approach minimized AI errors and ensured seamless escalation to live agents.

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