TRUST & SECURITY

Enterprise-Grade Security for Your Digital Workforce

Your AI Associates run on infrastructure independently examined against the AICPA SOC 2 Trust Services Criteria — with human-in-the-loop oversight and Compliance-by-Design at the core.

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SOC 2 Type II

Independently attested — report on request.

Encryption

Encrypted in transit and at rest.

Human-in-the-Loop

Human oversight on high-risk decisions.

NAIC AI Model Bulletin

Aligned, Compliance-by-Design.

Security controls across every layer

SOC 2 Type II attested — independently examined against the AICPA Trust Services Criteria. Report available on request.

Data Protection & Encryption

Your data is encrypted in transit and at rest. Encryption is enforced on end-user devices alongside mobile device management and anti-malware.

Access Controls

Multi-factor authentication for administrative and critical access, least-privilege permissions, regular access reviews, and enforced onboarding and offboarding.

Monitoring & Incident Response

Audit logs are collected and managed under a documented incident response policy, with an established breach notification process.

Availability & Resilience

Automated backups, a documented business continuity and disaster recovery policy, and an established data recovery process keep your Digital Workforce running.

Confidentiality

Personal Identifying Information is never stored as a reference for LLM training, and data can be removed from storage on request. Your data is yours.

Infrastructure & Change Control

Cloud infrastructure sits behind a Web Application Firewall with restricted production access, automated security scanning, and pull-request-based change control.

Secure data and safe AI, together

SOC 2 Type II answers whether your data is safe with us. Human-in-the-Loop oversight and NAIC alignment answer whether the AI is safe in front of your policyholders. Indemn holds both.

Human-in-the-Loop Oversight

A foundational quality-control layer keeps your team in full control. When a situation is high-risk or ambiguous, the AI Associate queues a response for human review, producing a transparent trail of decision-making.

Compliance-by-Design

Deterministic guardrails and moment-by-moment integrity checks keep every Associate aligned with the NAIC AI Model Bulletin. Compliance is built into the architecture, not bolted on afterward.

Where each program stands today

The Trust Center reflects our current control status at any time.

SOC 2 Type II

Report available

Independently examined against the AICPA Trust Services Criteria for security, availability, and confidentiality. Report available on request.

GDPR

In progress

Data-protection program underway. Current status is published on the Trust Center at any time.

HIPAA

In progress

Safeguards program underway. Current status is published on the Trust Center at any time.

Need our SOC 2 Type II report?

Request the report or bring your security questionnaire — we will walk your team through our controls and how they map to your requirements.

Ready to put a secure Digital Workforce to work?

Book a 30-minute session and see how our security architecture and compliance posture map to your requirements.

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